Privacy policy

Privacy Policy

 

Your privacy is of the utmost importance to Partner Home Devices Co. Ltd (the Company). To this end, the Company adheres to the following privacy policy principles:

  1. The Company will comply with the Data Protection Principles and relevant provisions of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong).

  2. The Company uses your personal data to identify, verify and authenticate your identity, and to provide you with better customer service and products.

  3. The Company will not disclose your personal data to any external parties without your consent.

  4. The Company may be required to disclose your personal data to government authorities, judicial bodies or the Company's regulatory bodies, but will only do so under proper authorization.

  5. The Company is committed to ensuring that your personal data in our records is accurate and up-to-date.

  6. The Company implements strict online security systems to prevent unauthorized access to your personal data.

 

Purpose of Personal Data Collection

When you participate in the Company's activities or register to use our services or online content, we collect your personal data so that we can provide you with the services. You may refuse to provide us with personal data, but in that case, we may not be able to provide you with the services. By providing your personal data, you consent to our use of your personal data in accordance with this Privacy Policy.

 

Types of Personal Data Collected

The personal data the Company collects may include:

  1. Your name and other personal particulars;
  2. Your contact information, such as address, phone number, and email address;
  3. Account information, such as credit card account numbers.

 

Use of Personal Data

The personal data collected from you may be used for the following purposes:

(i) To verify the identity of your account;
(ii) To provide you with relevant services;
(iii) To process your orders, payment instructions or collect outstanding payments or other requests;
(iv) To analyze, verify and/or check your credit, payment and/or status in relation to the provision of services to you;
(v) To design the necessary services for you;
(vi) To provide you with customer service;
(vii) To conduct market research, statistics and behavior analysis;
(viii) For auditing purposes;
(ix) Disclosure as required by applicable laws, rules and regulations;
(x) Direct marketing of products and services of the Company and its affiliated companies.

Direct Marketing

The Company may use the personal data collected from you for direct marketing purposes. We may contact you by mail, email, telephone, social media or other means. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account. Upon receiving your notice, we will cease to use your personal data for direct marketing purposes.

Data Retention

We will retain your personal data and online transaction records for a reasonable period of time to fulfill the purposes for which the personal data was collected.

Access and Correction of Personal Data

If you wish to access or correct the personal data provided to us online, you can contact us by email at info@partnerhomedevices.com.

Use of Cookies

Cookies are computer files stored on the computers of internet users, used to retrieve configuration data and user preferences. The use of Cookies on this website is solely for the purpose of providing you with a better shopping experience when using our website. You may choose not to accept Cookies, but this may prevent you from using or activating certain features of the Company's website.

Scope of Policy

This Privacy Policy Statement only applies to the Company's webpages. Our webpages may contain links to other websites and pages. Whenever you activate any such links, for example by clicking on an advertiser's link, you have left our website; and any personal data or other information you provide after leaving our website is not within the Company's control. You bear all the risks of browsing or using other websites.

Updates to Privacy Policy

The Company reserves the right to modify this Privacy Policy without further notice. We recommend that you review this Privacy Policy from time to time to stay informed of the latest information.