Terms & Conditions



1.1 Our e-store accepts payment by designated credit cards, debit cards or bank transfer.

1.2 Enjoy your online shopping under Credit Card Purchase Protection Service, make sure that you are using your own credit card with specific password or security code.

Please make sure your credit card is valid and under the purchaser’s own name.

1.3 All product prices listed are in Hong Kong Dollars (HKD).

1.4 The applicable price shall be the price listed in our e-store as at the date of purchase.

1.5 We would not have individual notice if there is any product information or price changed on our site. Please keep notice to our site policy.

1.6 The product descriptions on the site are for reference only and the actual product should be considered as final. Please contact us if you have any questions.

1.7 We reserve the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your site account.

1.8 To provide secure online transaction, we apply Internet’s Transport Layer Security (TLS) technology (it is also called Secure Sockets Layer (SSL) Technology). It would not be read and encrypts your personal information, including your credit card number, name, and address as internet travels over the internet. To check our TLS certificate information, please right click your mouse and choose “Properties” & “Certificates”.

1.9 You agree that partnerhomedevices.com to cancel your order (and, if applicable, refund the relevant payment through your original payment platform.), without any compensation under the following circumstances.


A. You have reached an agreement with Partner Home Devices Co., Ltd.

B. Our Information of the product on Partner Home Devices website is obviously erroneous or the product is out of stock.

C. Your order information is obviously erroneous, or your order quantity exceeds our stock.

D. Our price setting has an error on Partner Home Devices website.

E. The online shop platform technical problem.

F. Due to force majeure, transportation delay, system failure or third party illegally attacks Partner Home Devices web site, Partner Home Devices finds it necessary to cancel your order.

G. You fail to complete payment within the specified time.

H. We find you used scripts, robots, plug-in software or other technologies to hack the normal purchasing activities or rights and interests of other users, or affect our orderly sale of Partner Home Devices products.

Partner Home Devices Co., Ltd. reserves all rights to take all necessary legal actions to protect its rights and interests.

1.10 All of the online orders should be made in full payment transactions (It is not included extra delivery charge if you choose self-pick up or pay on delivery service). After the payment is made, we will arrange your order delivery within 7-14 days.

1.11 After your online order is made, you will receive an electronic order statement from our site for your record.